Last updated on 03/April/2024
Privacy Policy
What this Privacy Policy Covers
Riskpro India Ventures Private Limited (herein after referred to as RiskPro India) is committed to respect your privacy and choices. This Privacy Notice highlights our practices regarding the collection, use, and disclosure of information that we receive when you use our website(s) located at https://www.riskpro.in/ and other services made available via the Sites from time to time.
To make the terms in this Privacy Policy easier to read, our Site and services provided are collectively called the “Services”. This Privacy Policy does not apply to any third-party websites, services or applications, even if they are accessible through our Services. We are the data processor of personal data, and our customers are the Data Fiduciaries.
Please read this Privacy Notice carefully. By visiting our website or using any of our services, you indicate your acceptance of our use of your personal data as set out in this Privacy Notice.
Information We Gather
Our primary goal in collecting information is to provide Services and improve them, to administer your use of the Services, and to enable you to enjoy and easily navigate our Services.
When do we collect information?
1. Information collected while providing services:
To use our services, you will be required to provide us with information such as name and business email, which are essential to providing to provide the services.
2. Information collected through our website:
We collect personal data when you use our website/services such as through the contact us form or when you provide the personal data directly to us.
3. Information collected through marketing:
We collect personal data such as e-mail ids when we send you marketing e-mails.
4. Job applicant's data:
When you submit your name, contact details, and resume to apply for any job openings at RiskPro India.
What information will we collect?
1. Information Provided by you
Client Information: We will collect certain information that can be used to identify you, such as your employee's name, email address, phone number, payment-related details, reviews, and testimonials(“Personal Data “). We may also collect certain information that is not Personal data because it cannot be used by itself to identify you.
Furthermore, we may publish your information such as reviews, testimonials, and success stories on the website.
2. Information collected while providing services
While providing services to the clients we may capture personal data relating to the client organization such as HR data, Sales and marketing data, IT data, Support services data, etc. Collecting the information is essential for providing services and its use is restricted to the purpose of providing services opted by the client.
3. Information collected through our employees, consultants, interns and job applicant
Employee Information: Name of the employee, Employee Ids, Designation, DOB, Gender, Blood Group, National Ids, DOB, Bank details: Account No., Address: Permanent & Temporary, Aadhar Card, PAN Card details, Name: Parents (Father, Mother), Spouse, Education details, Contact details: Phone No., E-mail id (official & Personal), Emergency contact number and name, Passport details, and Group Health Insurance (Personal data of Employees and their spouse and child).
Consultant / Intern Information: Name, National IDS, DOB, Bank details: Account No., Address: Permanent & Temporary, Aadhar Card, PAN Card details, Name of Parents (Father, Mother), Spouse, Education details, Phone No., E-mail id (official & Personal), Emergency contact number and name.
Job applicants/ Interns: For recruitment, we may collect your personal data such as name, resume, contact information, educational details, profile photo, or other details as may be required for the process.
4. Information collected by the Marketing and Sales team
Details of the prospects such as their name, contact details (email and mobile number), designation, state, and city are recorded in our CRM platform.
To interact with prospective leads, we use third-party email marketers such as Sendgrid, Outlook, and BTB Ventures group.
5. Information collected through our website
Information collected through our Contact Us form: Name, Designation, Company Name and Business e-mail ID, and Phone number.
Information collected while registering for events/ webinars: Name, Contact information, Job title, organization, city.
Log Data: Our servers automatically record certain information about how a person uses our Services (we refer to this information as “Log Data”), Log Data may include information such as a User’s Internet Protocol (IP) address, browser type, operating system, the pages or features of our Services to which a User browsed and the time spent on those pages or features, the frequency with which of our Services are used by a User, search terms, the links on our Services that a User clicked on and other statistics. We use this information to administer the Services and we analyze (and may engage third parties to analyze) this information to improve and enhance the Services by expanding their features and functionality and tailoring them to our Users’ needs and preferences. Please note that during this, at no point in time do we collect and/or share Personal Data collected with any third parties.
6. Information collected through Our Partners
Name and Contact information is collected by Riskpro India when we engage with the Partners to provide the services.
7. Information collected through our phone calls
Name, contact information, Job title, organization, and city are collected by Riskpro India when they make one-to-one calls to existing customers to register for events and webinars.
8. Information related to Third Party Vendors
If Riskpro India engages third-party service providers we may collect information such as Name, Contact information, Address, other Personal Data, and non–personal information essential to fulfil the engagement of such third-party service.
9. Information collected through social media channels
When you sign up or log in to our platforms using social media accounts such as LinkedIn, Facebook, Instagram, YouTube, or Twitter for identity verification and connection purposes, we gather the necessary information or content as you have authorized your social media platforms to share. The information collected may include your Name, email address, username, and any other information that you have allowed the social media platforms to share.
10. Information collected through RiskPro Academy
First Name, Last Name, Email ID, Designation, Mobile No., and Organization name is collected by RiskPro India when you sign up or log in to our RiskPro Academy.
11. Information collected through Third Party
Information collected through Google Ads campaigns: We gather the necessary information or content as you have authorized when we promote our services through google Ad campaigns.
Information collected through BTB Ventures group: We do receive information on leads such as name, phone number, and email ID from our third-party email marketer BTB Ventures groups. We collect the consent of the individual leads to interact with them.
Payment Gateway: We are using the payment gateway service named PayU. Also, we do not store/save any Payment related information at our end.
Lawful Purpose for Processing
1. Consent
We process your data only if you have given your consent freely for the same. You may withdraw consent by contacting us with a request using the details set out in the "Contact Information" section below.
2. Legal Obligation
We process your data only if the use of your information is necessary for compliance with a legal obligation.
3. Legitimate Uses
We process your data on the grounds of legitimate uses, where you voluntarily provide us your data for example to provide our services, and for purposes of employment.
How will we use your information?
We use the information provided by you in the following ways:
- To provide our services
- To promote our services, and capabilities to existing and prospective clients
- To process requests for proposals, including responding to communications from individuals
- To perform the contract, we have signed with our clients or partners;
- To onboard you as an employee;
- To publish blogs, articles, videos for our website and Riskpro academy;
- To carry out events, webinars, etc.
- To publish success stories, client testimonials, and reviews on our websites;
For the purposes of the Services, we use automated data collection tools such as Cookies to collect certain information. “Cookies” are small text files that are placed on your hard drive by a Web server when you access our Services.
The categories of cookies used are
Necessary cookies: These cookies are needed to run our website, keep it secure, and comply with regulations that apply to us.
Our Services are not directed to children under 18 and we do not knowingly collect Personal Data from children under 18. If we learn that we have collected the Personal Data of a child under 16 we will take steps to delete such information from our files as soon as possible.
Who would we disclose your information to?
1. Information Shared with Our Service Providers
We may engage third-party service providers to work with us to provide the Services. These third-party service providers have access to your Personal Data only for the purpose of performing services on our behalf.
2. Information Disclosed in Connection with Business Transactions
Information that we collect from our users, including Personal Data, is considered to be a business asset. As a result, if we go out of business or enter bankruptcy or if we are acquired as a result of a transaction such as a merger, acquisition, or asset sale, your Personal Data may be disclosed or transferred to the third-party acquirer in connection with the transaction. Any such disclosure shall be in accordance with any and all legal requirements applicable.
4. Information Disclosed for Our Protection and the Protection of Others
We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to the government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate: (i) to respond to claims and legal processes; (ii) to protect our property, rights and safety and the property, rights and safety of a third party or the public in general; and (iii) to stop any activity that we consider the illegal, unethical or legally actionable activity.
5. Information We Disclose with Your Consent or at Your Request
We may share your Personal Data with third-party sites or platforms if you have expressly requested that we do so.
The Security of Your Information
We take reasonable measures to protect the information that we collect from or about you (including your Personal Data) from unauthorized access, use, or disclosure by encrypting all data while stored and in transit via our Services, including User information, messages, and any Content attached to the messages.
Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.
Links to Other Sites
Our Services may contain links to other websites and services. Any information that you provide on or to a third-party website or service is provided directly to the owner of the website or service and is subject to that party’s privacy policy. Our Privacy Policy does not apply to such websites or services and we’re not responsible for the content, privacy, or security practices and policies of those websites or services. To protect your information, we recommend that you carefully review the privacy policies of other websites and services that you access.
International Transfer
Your Personal Data may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.
These international transfers of your personal information are made pursuant to the appropriate safeguards.
Data Retention
We will retain your personal information for as long as is needed to fulfil the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law. We take reasonable steps to delete or permanently de-identify your Personal Data that is no longer needed.
Your Rights
Data Principals have certain rights in respect of their personal data. The rights given with respect to your personal data include:
1. The Right of Access: You have the right to access personal data and supplementary information. You can ask us for a copy of your personal information.
2. The Right to Correction: You can ask us to change, update, or fix your data in certain cases, particularly if it’s inaccurate.
3. The Right to Erasure: You can ask us to erase or delete all or some of your personal information (e.g., if it is no longer necessary to provide Services to you) without undue delay.
4. The right to file a complaint: You have the right to file a complaint with the Data Protection Board if you are dissatisfied with the way we handle or process your personal data.
Whenever you use our services, we aim to provide you with easy means to access, modify or erase your personal information.
We strive to give you ways to access, update/modify your data quickly, or delete it unless we have to keep that information for legal purposes. These rights can be exercised by contacting us using the details set out in the "Contact Information" section below.
Nomination
The Digital Personal Data Protection Act, 2023 provides data principals with a right to nominate a person on their behalf to exercise their rights and to ensure safeguarding the personal data.
This right can be exercised in the event of the data principal’s death or incapacity. To exercise your Right to Nomination you may contact us at privacy.dpo@riskpro.in
Grievance Redressal
You have a right to grievance redressal under the Digital Personal Data Protection Act, 2023. We wish to resolve your grievances amicably. If you have any grievances regarding the processing of your personal data or your rights regarding the personal data, you may raise your grievances at privacy.dpo@riskpro.in
Changes to Privacy Policy
Any information that we collect is subject to the privacy policy in effect at the time that Information is collected. We may, however, modify and revise this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we’ll notify you of those changes by posting them on the Services or by sending you an email or other notification at our sole discretion and we’ll indicate when those changes will become effective.
Contacting Riskpro India
Feel free to contact us if you have any questions about our Privacy Policy. You may contact us at privacy.dpo@riskpro.in